1. Do you ship the goods to another country? Yes! We ship the goods worldwide 2. I can't find the item I'm looking for. How can I search for it? 3. Price with shipping charge or without? Price is for the wholesale price without shipping charge included. 4. How is the shipping charge if I would like to place an order? Shipping charge is calculated according to different country, total goods weight or quantities. Please inform us your precise order (Item ID, quantity, final destination ) and your details contact information, our sales staff will reply you in time. 5. Could you tell me your minimal order? We are focusing on wholesaling the goods worldwide. Summing up the different demands of our customers, we would like to accept 20 pieces in one item as our minimal order! You can set up a trial order to test the high quality of our products and our best service. Any dissidence please consults with our sales staff. 6. What if my order is not sent? Orders that are not delivered due to an incomplete or incorrect address provided, thus, please confirm your contact information with us before package is shipped out. Additionally, orders that are abandoned by the customer for any reason will not be sent to the customer and will only be resent upon the transaction confirmed again.
7. What is your returns and refund policy? Returns of defected item within 7 days of receipt, could be exchanged, and if a refund is requested, the refund will be issued based on full amount paid minus shipping charges. 8. How to ship and check order? For oversea, we highly recommend all our dear customers to UPS Express: http://www. ups. com
Tracking Number will be provided after we ship out your order. 9. How long does it take for delivery? Generally speaking, it takes 4-6 working days for the delivery when goods are shipped. |
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